Welcome to Payroll Solutions

Powerback Payroll Solutions Center

Create a ticket to get quick responses to all of your Payroll needs. Whether you have a question, need to make a correction, reclass hours, or more, this is your **fast and easy portal** to find all of your answers. Simply click "new ticket" above and log in with your Powerback Google ID. We look forward to assisting you with all of your needs.

We Commit To:
  • Providing an approachable and service-oriented environment
  • Exemplifying our core values and Powerback Promises
HR related Questions or Issues

For questions or issues related to Benefit Accruals, Leave of Absence, Work Comp, or other HR related items, please reach out to them through the Powerback HR Helpdesk.

Powerback HR Helpdesk
ATTENTION: FIRST TIME USERS

After you create your ticket, you will receive a confirmation email. You will need to **follow the steps in the confirmation email** to complete your ticket submission.

Please double check that your email address is correct so that you are able to confirm your ticket.


Please also check your Spam / Graymail for emails from the Payroll ticket system.

Payroll Resources
Corporate Payroll
(Name or Tax Changes Only)

For legal name changes, tax or W-2 questions, submit a ticket to Corporate Payroll.

Submit Ticket
Payroll Best Practices View Document
Payroll FAQs View Document
Other Resources
Net Health or System Access

Questions Related to NetHealth or Systems Access Submit a ticket to IT

Submit Ticket
BENEFITS

Questions about Benefits including coverage and claims?
Call CareBPA at **(800) 290-5163**

EMPLOYMENT VERIFICATION

All verifications are done by Thomas and Company. Code: **GENHC91**.

Instructions